Shipping policy
Shipping Policy
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Shipping Destinations: We offer standard shipping to the contiguous United States (48 states). For Alaska, Hawaii, Puerto Rico, and international destinations, please contact customer service.
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Order Processing: Orders are verified and processed within 1-3 business days.
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Shipping Methods & Delivery Times:
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Standard Shipping: Typically delivered within 5-10 business days. A tracking number is provided.
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Expedited Shipping (Optional): Typically delivered within 3-7 business days (additional fee required).
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Please Note: Delays may occur for discounted items, during promotional periods, or due to unforeseen circumstances.
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Shipping Costs:
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Free standard shipping on domestic orders over $99.
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A standard shipping fee of $9.99 applies to orders below the threshold.
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Expedited shipping costs are calculated separately based on address and weight.
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Special Note for Bicycles: Bicycles are typically shipped separately in their original manufacturer's packaging, potentially via a different carrier, which may extend the delivery timeline.
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Returns & Address Changes: Please verify your shipping address carefully. To change an address or initiate a return, please contact our customer service within 24 hours of shipment.
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Package Tracking: You will receive a confirmation email with tracking information once your order ships, allowing you to monitor its status.
This policy is subject to change. Please refer to the information displayed at checkout for the most current terms. For any questions, please contact our customer service team.